Privacy and cookie policy


 

The privacy policy

It is important that you read this privacy policy (the “Policy”) carefully before using https:// www.stargrouplive.com (the “Website”). Any individual, company or corporate body (“You”) who uses the Website consents to the use of their personal information as described in the Policy.

Star Group Live Limited, trading as Star Live, is committed to ensuring that your privacy is protected. Any information requested by which you can be identified when using the Website will only be used in accordance with the Policy.

Please note that Star Live reserves the right to revise the Policy at any time by amending this page. Please check this page from time to time to take notice of any such changes.

Information we collect
Star Live may collect the following data from you: name and job title contact information including email address, demographic information such as postcode, preferences and interests other information relevant to customer surveys and or offers.

How we use the information that we collect
Star Live may use the information that it collects from you for the following purposes:

  • to communicate with you,

  • to send promotional emails about events, awards or other information we think you may find interesting using the email address that you have provided

  • internal record keeping for the continued improvement of Star Live’s products and services to improve the Website and customise it according to your preferences

  • to occasionally contact you by email, mail or telephone for market research purposes. If you have not informed us that you do not wish to receive further information from Star Live, we may send you direct mail.

If you do not wish to receive further emails, you will find an option to unsubscribe in all of our emails. If this option isn’t available for any reason, please contact hello@stargrouplive.com

Data security

Star Live has implemented technologies and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as appropriate and as new technologies become available.

How we use cookies

A cookie is a simple text file stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. When you agree to accept cookies, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Star Live uses traffic log cookies to identify which pages are being used. This helps us to analyse data about traffic to each Website page, whilst also allowing us to improve the Website and develop it in line with your requirements.

We only use this information for statistical analysis purposes before removing the data from the system. It is important to note that cookies do not give Star Live any access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can set your browser setting to decline cookies if you would prefer. However, this may impact your experience when using the Website.

Links to other websites

Please note that the Website may contain links to other websites.

Once you have used these links to leave the Website, Star Live does not have any control over the website you land on (“ThirdParty Websites”). For this reason, Star Live cannot be responsible for the protection and privacy of any information that you provide whilst visiting Third-Party Websites and Third-Party Websites are not governed by this Policy.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you do not want the information to be used by Star Live for marketing purposes, which may prevent you receiving details of special events etc. please inform us by contacting hello@stargrouplive.com

  • If you have permitted Star Live to use your personal information for direct marketing purposes, You may change your mind at any time by contacting hello@stargrouplive.com

Star Live agrees not to sell, distribute or lease your personal information to third parties unless we have your express permission to do so or are required by law to do so. You can request details of personal information we hold about you under the Data Protection Act 1998 for a small fee made payable to Star Live.

If you would like a copy of the information held on you please write to Star Live, New Brook, Titchmarsh, Thrapston, Northamptonshire NN14 3DG. If you believe that information we are holding about you is incorrect or incomplete, please write to us or email us as soon as possible, at the above address. We will immediately correct any information found to be incorrect.

Contact us

If you have any questions or concerns about the Terms, the Website, the Content, or the Policy, please contact hello@stargrouplive.com